An Employee Assistance Program (EAP) is a voluntary and confidential service, to help employees at all levels, and in most cases their family members (dependents), who have personal concerns that affect their well-being and/or work performance. This is a short-term, problem-solving service and very often only a few sessions are required. If longer-term help or a more specialized service is needed we maybe able to either provide that service or find another service to assist you.

Employee assistance programs (EAPs) are one way companies try to support the well-being of team members. Good EAPs can contribute to employees’ productivity, personal wellness, and organizational success. This is why organisations often fund these schemes.


So as an employer supporting your staff via a good EAP provider is likely to bring significant benefits such as reducing burnout, helping with staff dissatisfaction and simply supporting staff to have better levels of wellbeing.


As an employee you have someone confidential to discuss your issues with – this is a confidential service – absolutely no information is passed on to the employer except a small amount of information to be able to bill the organisation for payment. You, and sometimes your family,  are essentially able to access a psychology / therapy / counselling service as part of your employment conditions.  The organisation will usually fund three sessions with no questions asked.  They will often fund three further sessions with agreement and may fund further sessions but this depends on the organisation.  If you want to access this service then please talk to your manage or HR department.

Mind Full Works can provide any of the supports on our website but these include:

  • A critical incident service following workplace incidents, accidents, workplace deaths and associated trauma
  • Support with work issues:
    • Performance issues
    • Worker relations
    • Bullying and harassment
    • Workplace conflict and anger
    • Workplace stress
  • Personal support:
    • Anxiety, depression or low mood
    • Stress
    • Grief and loss
    • Trauma
    • Confidence issues / Self esteem
    • Substance abuse
    • And most other issues
  • Family support:
    • Support to family members with the above issues
    • Relationship issues / marriage counselling
    • Parenting / child issues
    • Domestic violence